Data Protection User Rights Updated 2026

Prize Privacy Policy — How We Protect Your Information

This Privacy Policy explains how the prize platform collects, uses, stores, and protects personal data of Malaysian users. Please read this document carefully to understand your rights and our responsibilities regarding your privacy.

🔒 Your Data Is Fully Protected 🛡️ SSL Encryption on Every Transaction 👤 Data Access & Erasure Rights 🍪 Easy Cookie Controls 📋 No Data Sharing Without Consent 📞 Privacy Support in Malay 🔒 Your Data Is Fully Protected

What Information We Collect from You

When you register or use the prize platform, we collect certain categories of information to ensure the services we provide run smoothly, securely, and suit your needs as a Malaysian user.

Account Information: Full name, email address, phone number, date of birth, and login details. This information is necessary to create and verify your account identity.

Payment Information: Transaction details in Malaysian Ringgit (RM), bank name, account numbers used for DuitNow or FPX, plus deposit and withdrawal records. prize does not store credit card details directly — all payments are processed through authorized payment providers.

Device and Browser Information: Device type, operating system, browser version, IP address, login session, and other technical data needed to ensure the platform functions correctly on your device.

Usage Data: Game records, bets placed, active session times, pages visited, and interactions on the platform. This data helps improve user experience and detect any technical issues.

How We Use Your Information

All information collected by prize is used for lawful purposes directly related to providing the platform services. We do not use your data beyond the scope outlined below:

Processing account registration and verifying user identities as required for compliance
Processing deposits, withdrawals, and other transactions in Malaysian Ringgit (RM)
Providing customer support and answering inquiries in Malay
Sending important notifications regarding your account, transactions, or platform updates
Identifying and preventing fraud, money laundering, and activities violating our terms of use
Improving the platform interface and user experience based on usage patterns
Complying with applicable laws and regulations in Malaysia

Prize does not use your data to send unrelated third-party advertising or sell your information to external advertisers.

Malaysian users accessing the prize mobile casino enjoy strong privacy data protection

Cookies and Platform Activity Tracking

The prize platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.

Essential Cookies: Required for basic platform functions such as maintaining your login session, saving language preferences, and ensuring session security. These cookies cannot be disabled without affecting platform functionality.

Analytical Cookies: Helping us understand how users interact with the platform — which pages are visited most, time spent, and navigation paths taken. This aggregated information is used to improve our services.

Functional Cookies: Saving your personal preferences like text size, display settings, and game choices so you don’t have to reset them each time you log in.

You can manage cookie settings through your browser at any time. However, disabling essential cookies may restrict access to certain prize platform features.

Data Storage, Security, and Third-Party Sharing

How We Store and Protect Your Data

All prize user personal data is stored on servers protected by industry-standard security. Each connection between your device and the platform is secured with SSL encryption to prevent data interception during transmission.

Internal access controls ensure only authorized staff can access user data and only for legitimate operational purposes. Access logs are kept and regularly reviewed as part of our internal security procedures.

Your data will be kept as long as your account is active or needed to comply with legal obligations. After account closure, data will be deleted or anonymized within the legally mandated period under Malaysian law.

Sharing Information with Third Parties

Prize does not sell or rent user personal data to third parties for marketing purposes. However, in certain cases, information may be shared with:

Payment providers: Transaction information required to process deposits and withdrawals in Malaysian Ringgit is shared with approved payment providers and is subject to their own privacy policies.
Statutory authorities: prize will disclose information as required to Malaysian authorities or regulatory bodies when mandated by law, court order, or official investigation.
Technical service providers: Third parties supporting platform operations, such as cloud services and technical support, are bound by strict confidentiality agreements.

Your Rights as a User and How to Contact Us

Rights to Access, Correct, and Delete Data

As a prize platform user, you have the following rights regarding your personal data:

Right of Access: You may request a copy of any personal data we hold about you at any time.
Right to Rectification: If any information we hold is inaccurate or incomplete, you have the right to request immediate correction.
Right to Erasure: You may request deletion of your personal data subject to legal compliance requirements and operational obligations.
Right to Object: You may object to the processing of your data for certain non-essential purposes.

Policy Changes and How to Contact Support

Prize reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or service developments. Any significant updates will be communicated to users via platform notifications or registered email.

The effective date of this Privacy Policy will be updated at the top of the document. Continued use of the prize platform after any changes are published constitutes acceptance of the updated policy.

For any inquiries, data access requests, or privacy complaints, please contact the prize team via email at [email protected]. We strive to respond to all privacy inquiries within three working days, with all communications handled in Malay.

Questions About Your Data Privacy?

If you want to learn more about how prize handles your data or wish to submit a request regarding your privacy rights, our team is ready to assist. You can also check our FAQ for immediate answers.

Frequently Asked Questions Log in to Your Account