Prize Responsible Gaming — A Guide to Staying Balanced
Prize believes good entertainment starts with strong self-awareness. This page provides guides, self-control tools, and practical advice to help you enjoy gaming in a healthy, controlled way.
Prize’s Commitment to a Healthy Gaming Experience
Identifying Risky Gambling Behaviour Signs
Recognizing early is the most effective step. Here are some signs you should watch out for:
Finding it hard to stop playing even after planning to do so, or consistently playing far longer than intended.
Using money meant for essential needs like rent, bills, or food to gamble, or borrowing money just to continue playing.
Feeling compelled to keep playing after losing in hopes of winning back the money — this is one of the clearest signs of risky behavior.
Neglecting work, family, friends, or other social duties due to the urge to continue playing or constantly thinking about gaming.
Feeling anxious, easily irritated or stressed when unable to play, or relying on gaming to relieve emotional stress or daily problems.
Feeling the need to hide how much time or money you spend gaming from family or close friends.
How to Set Effective Time and Budget Limits
Setting limits before you play is the most effective way to keep your gaming fun and interference-free with daily life. prize encourages all users to follow these steps:
Set a fixed budget: Decide how much MYR (RM) you can afford to spend on entertainment weekly or monthly — just like budgeting for dining out or other leisure activities. This budget should come from disposable income after covering all essential expenses, not borrowed money.
Set time limits: Use timers or phone reminders to alert you when your planned playtime is up. Stop playing as soon as the alert sounds, no exceptions.
Avoid playing when stressed: Don’t use gaming to escape work stress, family problems, or emotional crises. Making decisions under such conditions often leads to regret.
Take regular breaks: Limit your gaming sessions to short periods with breaks in between. Get up, do other activities, and only return to play if you’re still within your budget and time limits.
Self-Control Features Available on the Platform
Prize offers several self-control tools that you can use to manage your gaming experience responsibly.
You can set daily, weekly, or monthly deposit limits in your account settings. Once set, the system won’t allow deposits exceeding your chosen limit within that period. This is the most practical way to keep your gaming expenses under control.
If you feel the need to take a break from the platform, you can request a cooling-off period that temporarily blocks access to your account. This option helps users who want space to review their gaming habits without permanently closing their accounts.
For users needing stricter measures, self-exclusion lets you request a long-term account block. During this time, your account is inaccessible and you won’t receive promotions. This can be arranged by contacting our support team.
You can check your full gaming and transaction records anytime in your account. Regularly reviewing this helps you objectively assess your gaming patterns and make more informed decisions.
Underage Protection
Maintaining Life Balance and Getting Professional Help
Healthy gaming means it does not disrupt other parts of your life. Family, work, health, and social relationships should always come first. If gaming starts to take over these areas, it’s time to pause and reassess.
Signs you might need professional help include: feeling unable to control urges to play despite negative impacts, facing severe financial stress due to gaming, significant strain on family or friendships, or gaming becoming the main way to cope with emotional stress.
If you or someone you know experiences any of the above signs, we encourage seeking professional help. In Malaysia, counseling and support services are available to provide non-judgmental guidance. The most important first step is recognizing you need help — this is a sign of strength, not weakness.
Prize also offers self-exclusion options for anyone who feels the need to completely step away from the platform for an extended period. To get support or activate any self-control features, please contact our support team via email at [email protected].
We’re Here to Help You Play Smarter
If you have questions about self-control tools or wish to learn how to use the protection features available on prize, our support team is available anytime. Also check our FAQ for detailed guidance.